The Observatory International, the leading global management consultancy dedicated to helping companies transform their marketing and communications resources

“The team at The Observatory partnered with us to transform a daunting and high-stakes task into an efficient, fruitful and engaging process. I have no doubt that their expertise will deliver the best outcome for our project!”

“I think one of the Observatory's strengths is the power of independent and experienced observer's opinion onlooking & revealing the situation of agency selection more objectively than client could do on his own.”

“We were choosing between going through Industry ratings and then knocking on closed doors or working with Observatory.  The choice we made was obvious!”

“The team at Observatory International were given a real challenge in running our global loyalty pitch in a very compressed timeline in the run up to Christmas. No corners were cut in any element of the process which they ran with precision and expertise. The support and invaluable advice they gave me in selecting an…

“Working with Stuart and Christine was an absolute pleasure, always responsive they have provided valuable guidance and ensured a smooth, fast and successful outcome.”

“The Observatory are an absolute must if you’re looking to appoint a new comms agency. I have worked with [them) on numerous occasions to seek and appoint a new agency for big (and small) brands. Always insightful and with a unique inside track on what’s what and who’s who. Timely, flexible, professional and good value.…

“Consummate professionals. Your expertise and industry knowledge have been invaluable. You helped us get the best from our own people and our potential partners. We’re the delighted with the result.”

Thank you for your help in making the process a success, I thought the process was extremely well run with good stakeholder management across the PZ team and a world class approach.

The Observatory International team were fundamental to our successful agency search and appointment process.  Throughout, TOI were meticulous in understanding our specific requirements, identifying the best match and unearthing options that proved to be right, but not the immediately obvious choice.  In a complicated marketplace with a multitude of options, The Observatory International displayed specialist knowledge…

We retained The Observatory International to manage the search and selection process to appoint a regional lead creative agency for AsiaRooms. Their advice, calmness under pressure and wise counsel, was invaluable in guiding us through this process successfully. The experience was nothing short of a pleasure and we’re delighted with the outcome.

Going into the process with The Observatory International proved to be a very valuable exercise, with tangible outputs that could translate into immediate action plans in order to strengthen the client-agency relationship.

The Observatory International has led a very useful process with both parties spending quality time together, discussing how to work more closely. This is the Danone way of working. It is about connection, proximity and openness. And we look forward to The Observatory International helping us continue the momentum created.

Working with The Observatory International made our search for the perfect agency partner efficient, effective and exciting. Their proactive style, excellent process and general knowledge of the market place made the project progress at pace and offered us an invaluable service.

At each stage in the process The Observatory International were knowledgable and added great value - I personally felt they were an extension of our brand team. Overall I am absolutely delighted with the final result we got to. And I haven’t even mentioned they're lovely people too.

The Observatory International has been a source of wise counsel and support in helping raise standards in the way we contract, evaluate and incentivise agencies.

The Observatory International displayed a deep understanding of the industry and our creative agency needs. The pitch process was comprehensive, enjoyable and professional; we are very happy with our new advertising agency, they are a great fit with our company.