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Testimonial | Nandos

Testimonial | Nandos

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Testimonial | Nandos

“The Observatory International displayed a deep understanding of the industry and our creative agency needs. The pitch process was comprehensive, enjoyable and professional; we are very happy with our new advertising agency, they are a great fit with our company.”

Amy Schoeman
Campaign Marketing Manager | Nando’s UK

“At Nando’s, we pride ourselves in being a strong relationally lead business and this extends to the value we place on the relationships we have with our agency partners. We know that the better the relationship, the better the work and the results for our customers and our business. That is why we have worked with The Observatory International for the past four years, as our Relationship Management partners.  Through their bespoke Performance Measurement surveys, they have demonstrated a deep understanding of client/agency relationship dynamics. As well as providing real insight into the stress points in these relationships and the steps required to remedy.  Their services are expediently rendered and strikingly cost effective relative to the value they bring to us and our network of agency suppliers.  I would not hesitate to recommend The Observatory to any marketer looking to get the best out of its relationships with its agencies.”

Doug Place
CMO | Nando’s Africa, Middle East & South Asia

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