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“I believe Samsung and Observatory have a very good relationship and they understand the Samsung business, our current problems with agencies and are always willing to help. Since 2015 we have developed a great process, ways of working and now the Agency Performance Tracker (APT) program is greatly received. The APT Wrap-up report is great and always on time which is not easy due to given time.”

Nara Youn
Agency Management Manager | Samsung

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