Performance Measurement

Our proprietary performance monitoring and measurement tools identify client-agency problems at an early stage and can be tailored to the requirements of your organisation.

• We work with your team to develop the right set of Key Performance Indicators (KPIs)
• We use light-touch online tools and deep dive face-to-face consultation to create benchmarks and quickly identify areas that need remedying.
• We ensure performance data feeds into Payment By Results (PBR) mechanisms to systematically and fairly reward great performance.

Click here to find out more information about our Agency Performance Tracker™