Resource Optimisation
We help you put in place the right marketing structures, the optimal agency roster and work flow processes and ensure your team has the right skills to meet the challenges of the digital age.
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Agency Search
The Observatory International search consultants will find the best agency partner for your brand, whether it be creative, digital, or media.
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Agency Compensation
We work with you to design appropriate and mutually acceptable compensation agreements that provide fair value to marketers, and fair profit to your agencies.
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Performance Measurement
Our proprietary performance monitoring and measurement tools identify client-agency problems at an early stage, and can be tailored to the requirements of your organisation.
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Our Tools
Too busy to stay on top of your agencies performance? Need to assess your agencies against industry benchmarks? The solution – Agency Performance Tracker™
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Benchmarked agency rates by geography, function and agency type. Our Global Agency Rates Database™ can provide you with robust, current and accurate staffing cost data.
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Alignment Comparator™ is an online criteria ranking tool designed to capture, frame and rank key stakeholders’ requirements – ensuring impartiality and an audit trail.
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Testimonials
TOI were professional, consistent and fair. Their clear process helped corral various stakeholders smoothly so we reached an excellent outcome. They were invaluable.
Virginia Barnes, Group Head of Brand, AvivaThank you for your help in making the process a success, I thought the process was extremely well run with good stakeholder management across the PZ team and a world class approach.
Gharry Eccles, Global Category Director for Personal Care and Homecare, PZ Cussons PlcFrom start to finish the process was managed professionally with a great understanding of the market and our requirements. The outcome is a reflection of what was put in (from both sides) and we are delighted!
Greg Foster, McCain Foods LtdThe Observatory International led a highly professional PR agency pitch for us in 2013. The selection of agencies presented as part of the pitch process were all of a very high calibre and were all very well briefed as to our requirements which made the whole process run very smoothly as expectations were very clear…
Matt Brown, Brand Director – McVitie’s Everyday & Kids, United BiscuitsThe Observatory International provided us with excellent support through the entire advertising pitch process. Their knowledge of each agency and the fit with our business was an invaluable input into our short list selection. Beyond this, their leadership and management of each stage was extremely professional, delivered against extremely compressed timelines. I would have no…
Sarah Heynen, Marketing Director – Sweet Biscuits United BiscuitsThe Observatory International team were fundamental to our successful agency search and appointment process. Throughout, TOI were meticulous in understanding our specific requirements, identifying the best match and unearthing options that proved to be right, but not the immediately obvious choice. In a complicated marketplace with a multitude of options, The Observatory International displayed specialist knowledge…
Lawrence Hamilton, Director of Marketing Communications Toyota Marketing Operations, Abdul Latif JameelWe retained The Observatory International to manage the search and selection process to appoint a regional lead creative agency for AsiaRooms. Their advice, calmness under pressure and wise counsel, was invaluable in guiding us through this process successfully. The experience was nothing short of a pleasure and we’re delighted with the outcome.
Nicki Kenyon. Ex-Managing Director, asiarooms.comGoing into the process with The Observatory International proved to be a very valuable exercise, with tangible outputs that could translate into immediate action plans in order to strengthen the client-agency relationship.
Laurence Tournerie. General Manager, Danone SingaporeWorking with The Observatory International made our search for the perfect agency partner efficient, effective and exciting. Their proactive style, excellent process and general knowledge of the market place made the project progress at pace and offered us an invaluable service.
Marketing Team member. Grant’s Blended Scotch WhiskyAt each stage in the process The Observatory International were knowledgable and added great value - I personally felt they were an extension of our brand team. Overall I am absolutely delighted with the final result we got to. And I haven’t even mentioned they're lovely people too.
Scott Perry. Marketing Manager, Nutella & Tic TacThe Observatory International has been a source of wise counsel and support in helping raise standards in the way we contract, evaluate and incentivise agencies.
Charlie Hiscocks. Brand Communications Director SAB MillerThe Observatory International displayed a deep understanding of the industry and our creative agency needs. The pitch process was comprehensive, enjoyable and professional; we are very happy with our new advertising agency, they are a great fit with our company.
Amy Schoeman. Campaign Marketing Manager, Nando’s UK