The Observatory International, the leading global management consultancy dedicated to helping companies transform marketing and communications resources

TOI were professional, consistent and fair. Their clear process helped corral various stakeholders smoothly so we reached an excellent outcome. They were invaluable.

Thank you for your help in making the process a success, I thought the process was extremely well run with good stakeholder management across the PZ team and a world class approach.

From start to finish the process was managed professionally with a great understanding of the market and our requirements.  The outcome is a reflection of what was put in (from both sides) and we are delighted!

The Observatory International led a highly professional PR agency pitch for us in 2013. The selection of agencies presented as part of the pitch process were all of a very high calibre and were all very well briefed as to our requirements which made the whole process run very smoothly as expectations were very clear…

The Observatory International provided us with excellent support through the entire advertising pitch process. Their knowledge of each agency and the fit with our business was an invaluable input into our short list selection. Beyond this, their leadership and management of each stage was extremely professional, delivered against extremely compressed timelines. I would have no…

The Observatory International team were fundamental to our successful agency search and appointment process.  Throughout, TOI were meticulous in understanding our specific requirements, identifying the best match and unearthing options that proved to be right, but not the immediately obvious choice.  In a complicated marketplace with a multitude of options, The Observatory International displayed specialist knowledge…

We retained The Observatory International to manage the search and selection process to appoint a regional lead creative agency for AsiaRooms. Their advice, calmness under pressure and wise counsel, was invaluable in guiding us through this process successfully. The experience was nothing short of a pleasure and we’re delighted with the outcome.

Going into the process with The Observatory International proved to be a very valuable exercise, with tangible outputs that could translate into immediate action plans in order to strengthen the client-agency relationship.

Working with The Observatory International made our search for the perfect agency partner efficient, effective and exciting. Their proactive style, excellent process and general knowledge of the market place made the project progress at pace and offered us an invaluable service.

At each stage in the process The Observatory International were knowledgable and added great value - I personally felt they were an extension of our brand team. Overall I am absolutely delighted with the final result we got to. And I haven’t even mentioned they're lovely people too.

The Observatory International has been a source of wise counsel and support in helping raise standards in the way we contract, evaluate and incentivise agencies.

The Observatory International displayed a deep understanding of the industry and our creative agency needs. The pitch process was comprehensive, enjoyable and professional; we are very happy with our new advertising agency, they are a great fit with our company.