Performance Measurement

Our proprietary performance monitoring and measurement tools serve to ensure maximum transparency and help deliver peak agency performance on an on-going basis. The tools also help to identify any client-agency issues at an early stage, and can easily be tailored to the requirements of your organisation.

• We work with your team to develop the right set of Key Performance Indicators (KPIs).
• We set up a monitoring cycle in line with your business requirements.
• We combine online evaluation tools and in-depth personal interviews to create benchmarks and get a detailed breakdown of success factors in the relationship.
• help identify problem areas and find long-term solutions to ‘reboot’ the relationship.

Click here to find out more information about our Agency Performance Tracker™.